|Basic (1 pt): Civilians remain intimidated 50% longer. Noise created by you intimidates civilians.|
|Ace (3 pt): Unlocks special Inside Help assets in the Job Overview menu.|
Control Freak allows you to cause civilians in a large area to cower on the floor by making noise, be it from unsilenced gunfire or explosions. It essentially works as a wider, non-directional version of shouting, preventing civilians from getting up and raising alarms or calling the police.
While the specific range is not specified, the intimidation radius is as large as the noise created. Each weapon has their own noise range, however in general most weapons will cover the central areas of any map once heisters have taken care of any wandering pedestrians.
Note that drills placed by a heister with Control Freak do not generate intimidating noise - civilians are suspicious of drills they can see but do not consider the sound of a drill to be suspicious or dangerous.
You do not have to see the civilians for them to be intimidated, allowing for easier and quicker crowd-control. Like the shout, civilians need more than one interaction in order to lay down. The first sound will make them stop running (or do the panic animation), and a second will make them lie on the ground. Automatic weapons are exceptional at placing civilians under control. Note that the noise alerts created by firing a weapon have a cooldown of 1.5 seconds. During this time, additional alerts will not register and will not have any effect on civilians.  Because of this, players should fire one round at a time; there is no need to spray bullets indiscriminately.
Additionally, do note that the intimidated civilians will require repeated noise to keep them down. To do that, keep creating noise at regular intervals to keep them intimidated. Once the civilians are controlled at least 45 seconds can pass between gunshots, meaning that almost any reasonable concealment weapon can maintain crowd control for over half an hour.
Control Freak is very valuable for players who need to control the area quickly. This is particularly valuable in civilian-heavy stealth heists like Bank Heist and Jewerly store.
By simply firing off bullets at any direction, civilians will quickly be frightened and get down, allowing the heisters to subdue them without going through the lengthy phase of shouting at them, even allowing you to keep them down without using cable ties, or standing in their general vicinity. This can also be useful for preventing civilians from standing during a firefight and getting themselves killed in the crossfire.
Most usefully, the OVE9000 saw can be used to create noise without using ammunition simply by aiming it away from any objects. The combination of Control Freak and the saw is particularly useful on Bank Heists, where it can ensure crowd control of the entire bank area while sawing open deposit boxes inside the vault.
The aced version of this skill comes from the original Inside Man skill and, as it says, unlocks various assets in the Overview menu. These assets range from Expert Driver (eliminates chance of an Escape mission) to an extra keycard on various heists.
Note that Control Freak is arguably a hinderance on Mallcrasher as panicked civilians will not flee from the shops, meaning that heisters much choose between throwing in a grenade and accepting the cleaner costs, tying the civilians and moving them as hostages or carefully shooting/meleeing each item of value.
- As of Update #39, both tiers of this skill were merged with Inside Man and moved from tier 6 to tier 2. Its original skill slot was replaced by Hostage Taker.